Contact

Frequently asked questions

• Your reservation

  How can I book an accommodation?

  To make a reservation, choose your accommodation from our list of accommodations. Click on the «Book Now» button and you’ll be redirected to Airbnb.

  Your booking request can also be made by e-mail with a bank transfer payment method.

• Where can I find the address of my booked accommodation?

  The address of your accommodation will be communicated to you by Airbnb a few days before your arrival.

• Is it possible to cancel my reservation?

  Please, check the Terms and Conditions on Airbnb for more information.

• What are the house rules?

  The house rules are indicated during the online booking process. You can also find it in the Terms and Conditions page, in your booking confirmation e-mail or as printed document in your booked accommodation.

• Your trip

  How are the recommended activities managed?

  All activities suggested on our website are not linked to a partnership and are not managed by us. We are therefore not in a position to take care of the organization of these activities and are not responsible for their management.

  We simply suggest some of the most famous activities to give you some references during your holidays in Algarve.

• Is there a service provided for transfer from the airport?

  No, unfortunately we do not take care of your transfer from Faro Airport (FAO), Algarve, Portugal.

  However, various car rental companies offer their services upon your arrival. Taxis and public buses are also available at the airport.

• Can I rent an accommodation for a long period of time?

  Yes, it is possible to rent an accommodation for more than one month during off-season and depending on the availability of the accommodation.

  For more details about the duration of a rental, please contact us by email or on Airbnb.

• Payment methods

  Can I pay for my reservation without a credit card?

  Yes, it is possible to make a bank transfer by making your reservation request by e-mail.

  However, your reservation will not be automatically confirmed, we will have to check the availability of the accommodation. The following information is required to process your request:

  • Full name
  • Phone number
  • Arrival date
  • Departure date

  Payment by bank transfer may follow the availability confirmation e-mail in which you will find our bank details. The reservation will only be confirmed after receipt of your payment.